Humans. Not users. Get in touch with us



Engineering human experiences that change lives and build value

Immersion Group offers expert human-centred design solutions, creating the right vision for the digital experience our clients want for their employees and customers; and bring this to life. Through human-centred experience design and focusing on what the user wants now and in the future, we’re able to gain a rich understanding of the world from their point of view. 

Read more about Immersion Group here.  Follow us on LinkedIn here.

Experience design solutions


Work with your customers to build a vision for your digital experience future

Experience design solutions


Establish digital product labs & deliver the change to your customers

Experience design solutions


Establish your own HCD centre of excellence in the design & build of customer experiences

Human-centred experience design solutions

Experience Design Strategy & Vision

Creating a vision of the experience you want for your employees and customer; and bringing this to life

Research & Customer Insights

Building a deep understanding of your customer to empower your digital strategy

Engineering New Digital Products

Bringing innovative digital product ideas to life or refreshing and renewing current digital products

Build In-house Sustainability

Internal experience design team development to build and enable teams, growing an internal HCD capability

Cups of coffee


Some of our clients who’ve partnered with us

What our clients say

My experience with the Immersion Group has been fantastic. Immersion helped us shape how we run lean and agile UX. Their way of thinking is new and exciting which helped us move in a new and exciting direction that is more human-centric and innovative. I highly recommend this team as they have such talent and amazing frameworks.

Human-centred experience design solutions
Justin Evans
22seven, Head of User Experience & Product Design

Jamie and Candice – thank you so much for your good work and amazing effort! I really enjoyed working with you.

Human-centred experience design solutions
Peter Eloff
Old Mutual Wealth

A big thank you to Jamie and Candice for getting us to the point where we are now!

Human-centred experience design solutions
Irene Ackermann
Old Mutual Invest

My experience of working with this team has been nothing but GREAT! I found you to be very professional, extremely driven to produce results and a lot of fun to work with.

Human-centred experience design solutions
Fred Liebenberg
Old Mutual Wealth


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