Nehal Shah

Head of Learn


With over 13 years of local and international experience in UX and innovation, Nehal has made her mark in the industry having worked in various sectors including Telecom and Banking, to Government and Healthcare, across the globe from Asia and Africa to Europe. Nehal’s passion lies in helping drive organisations, communities & individuals forward through strategic and systemic innovation to promote positive behaviour change.

With numerous notable achievements in her life, Nehal fondly looks back at her time with Human Factors International, as a cornerstone in her personal and professional development.

Now as the Head of Immersion Learn, Nehal continues to build human-centred designers, working with them to further expand their industry knowledge and develop their skills to secure their futures.

When she isn’t contributing to global change and helping craft epic careers within the digital landscape, Nehal is at home with her Labrador Ozymandias, escaping to another world where she can immerse herself in her passion for fantasy gaming, anything Neil Gaiman and of course her love for new cuisines.

Emerging Economies90%
ICT for Development95%
Skills Development90%
Plug & Play Products85%
World of Warcraft100%

Contact Info

Phone : +27 76 970 5538
Email :